With the increased internet reliability and quicker speed times voice over internet protocol (VoIP) is fast becoming a popular choice for businesses. With its sophisticated functionality, including video calling, screen sharing, simple call routing, multiple phone numbers and advanced on-hold messages, users can communicate and collaborate wherever they are. As well as the numerous advantages the key benefit of a VoIP app is the substantial cost reduction in local and international calls.

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MT Comms are VoIP suppliers and application installers, who use the Xelion phone system VOIP App - the world’s first fully hosted virtual telephone service that is a software-as-a-service and cloud technology. The Xelion app uses the power of cloud computing to deliver a fully automated, self-configuring and ready to use as VoIP for small and large businesses.

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We will install the VoIP app (Xelion) software onto your systems, allowing your calls to be routed through the internet. Once installed you can receive and make calls from any location and on virtually any device, including smartphones, tablets, and computers.

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In addition to the VoIP app, MT Comms can offer several other applications to help you handle telephone calls more efficiently, improve presence, analyse call trends, and monitor staff performance. These include:

• Computer Telephony Integration – by integrating the real-time information of the telephone system with your company's data and applications, users can interact with their computers through simple voice commands, telephone buttons or soft keys as if they were using any desk phone within their corporate environment.

• Mobile and Desktop Applications – this is a phone system that allows users to access data from their desktops or laptops, as well as mobile phones. This application offers features such as auto attendant, call forwarding, call transfer, voicemail management and music on hold.

• Wireless / Mobility Solutions - our wireless and mobility solutions phone systems have been designed to be easy to use, flexible and powerful. Our solution for your business will help you connect to all the phones and devices your employees, partners and customers use.

• Recording of calls (always, or on demand) – we provide a state-of-the-art call recording gateway software system that allows you to record and store phone calls, including IVR (Interactive Voice Response) and live operator calls. It enables you to comply with regulations, record important calls and increase productivity.

• Call management and analytics – helping your business collaborate and communicate more efficiently. It’s sophisticated and flexible, yet easy enough to use every day.

• Unified messaging and intelligent voicemail - unified messaging combines different types of communications, such as voicemail and e-mail. Intelligent voicemail gives you greater control over your messages.

• Call centre agent and queuing solutions - designed to help companies improve customer relations and meet their sales targets.
   

So, if you are looking for a VoIP app or any other telephone system applications, MT Comms can help. Call us today on 01603 594040 for a no obligation chat about your needs or fill out our online enquiry form and someone will be in touch.

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As well as applications, MT Comms’s services include:

• Telephone Systems and Hosted Voice

• Commercial CCTV

• Internet / data connectivity

• Copper and fibre structured cabling

• Cellular services including mobile signal boosting
   

As an additional service MT Comms can work as sub-contractors for your business, should you need some extra support during busy periods. We pride ourselves on our professionalism and ability to adapt to new situations, providing you and your clients with exceptional service.

 

Get in contact today and to chat about your requirements, call 01603 594040 or fill out our online enquiry form.