MT Comms introduces the next generation of AI-powered voice analytics platform that transforms raw call recordings into actionable insights, empowering businesses to enhance customer experiences, boost sales, and optimise operations.

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Voice Recording Analytics is a SaaS conversation intelligence analytics platform.
 

​It is used to analyse voice recordings or chat conversations to gather insights into customer needs, behaviours and identify areas for improvement in CX, EX and Compliance.
 

Enable businesses to harness the power of sophisticated AI to elevate their customer experience management and operational effectiveness.

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Leverage AI for Transformative Results 

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Voice Recording Analytics enables businesses to comprehensively analyse conversational data using powerful, tailor-made AI models that identify actionable insights.
 

Through customisable and simple to interpret dashboards and reporting, this empowers businesses with the ability to transform and achieve significant improvements in Customer and Employee satisfaction.